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  • E-post: se-info@flowbird.group

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Driftstatus

Här rapporterar vi AKTUELLA och även INPLANERADE avbrott. 
  • 14 maj 25

    Planet/3C - Planet Decryption Services and Server Maintenance

    Planet/3C Payment have informed us that a maintenancewill be performed on their Decryption services and servers.

    Start time: May 27th, 04:00 CET(UTC+2)
    End time: May 27th, 07:00 CET(UTC+2)
    Affected service: Decryption services

     

    Minor disruptions may occur during the maintenance window. Especially during the first 30 minutes of the maintenance window.

    A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.

    We apologize in advance for any inconvenience that this may cause.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

  • 14 maj 25

    Flowbird WebOffice 2.72 Deployment - Online

    On Tuesday the 27th of May Flowbird will update the EU site for WebOffice to version 2.72.
    This is made to present new features and resolve issues with the current version.
     
    Start Time: 27th of Mayl 2025 21:00 CEST (UTC+2)
    End Time: 28th of May 2025 03:00 CEST (UTC+2)
    Duration: 6 hours
     
    Please note: This is an online deployment which will cause minor disturbances.

    Minor temporary service disruptions are expected for terminals and services connected to WebOffice EU, e.g. FWO, Permit, Flowbird GO, Flowbird App and Enforcement services.


     
    We apologize in advance for any inconvenience that this may cause.
     
    Kind regards
    Nordic Support
    Flowbird Sverige AB

  • 09 maj 25

    Planet/3C - Planet Gateway Database & Application Server Migration

    Planet/3C Payment have informed us that a maintenance migration will be performed on their Card Present Gateway Database and Application server.

    Start time: May 22nd, 04:00 CET(UTC+2)
    End time: May 22nd, 05:00 CET(UTC+2)
    Affected service: Card Present Gateway

     

    Minor disruptions may occur during the maintenance window.

    A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.

    We apologize in advance for any inconvenience that this may cause.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

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RAPPORTERA STÖRNINGAR

KUNDSUPPORT FÖR DRIFTSTÖRNINGAR:

Här kan ni rapportera driftstörningar under kontorstid:

 Vxl: +46 (0) 8 799 37 00
 se-frontoffice@flowbird.group


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Vid upplevda störningar i våra tjänsters tillgänglighet utanför svensk kontorstid, rapportera detta till:
 
+46 (0) 76 00 08 770
se-noc@flowbird.group



 
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