• Phone: +46 (0)8 799 37 00
  • Email: se-info@flowbird.group

Operational status

Here we report CURRENT and also PLANNED outages

  • Planet/3C - Planet 3rd party Network Provider maintenance

    Planet/3C Payment have informed us that an external 3rd party network provider will conduct some maintenace on the 30th of April.

    Start time: April 30th, 00:00 CET(UTC+2)
    End time: April 30th, 06:00 CET(UTC+2)

     

    No downtime is expected, this notification is just shared as a precautionary measure.

    A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.

    We apologize in advance for any inconvenience that this may cause.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

  • Planet/3C - Planet Gateway Database & Application Server Migration

    Planet/3C Payment have planned migration maintenance on their Planet Gateway servers from legacy Planet Datacenter to our new Planet Datacenter facility.

    Start time: April 28th, 03:00 CET(UTC+2)
    End time: April 28th, 05:00 CET(UTC+2)

     

    They expect a short downtime of approximately 15 minutes between 03:00 - 03:15 CET(UTC+2) while migrating their servers to a new datacenter.

    During the maintenance window, the ability to generate new tokens will be limited and some transactions may time out.

    This transition has been scheduled during off-peak hours to minimize the impact on their customers.

    A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.

    We apologize in advance for any inconvenience that this may cause.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

SUBSCRIBE TO OPERATIONAL STATUS NEWs

Country *
Please wait

Customer Support

Please contact our customer support regarding any problems you might encounter
+46 (0)8 799 37 00
se-frontoffice@flowbird.group

Report Disturbances

Please only report experienced disturbances on service availability here. This service is only available outside Swedish business hours.
 +46 (0)76 00 08 770
 se-noc@flowbird.group
Follow FLOWBIRD