• Phone: +46 (0)8 799 37 00
  • Email: se-info@flowbird.group

Operational status

Here we report CURRENT and also PLANNED outages

  • Weboffice ongoing disturbances *RESOLVED*

    *UPDATE* 2024-06-16, 00:20

    The system is back in operational status since ~23:50.
    Some services might take longer time to be restored completely and hence some minor disturbances might come and go during the coming hours.

    We will continue to monitor the system.

    -----------------------------------------

    2024-06-15, 23:30

    Flowbird WebOffice is currently not reachable.

    Troubleshooting is being conducted and there is no ETR available at this point.

    All services connected to Flowbird Weboffice is affected, and no purchases can be completed at this point.


    Date: 15rd of June 2024
    Start time: 23:30 CEST(UTC+2)
    End time: 23:50 CEST (UTC+2)

    Status: Resolved

    We apologize in advance for any inconvenience that this may cause.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

  • Planet/3C/SIX Firewall maintenance

    Planet Payment will conduct a firewall maintenance starting on June 17th.

    Date: 17th of June2024
    Start time: 23:00 CEST(UTC+2)

    Duration: Approximently 5 hours

    No significant impact is expected.
    There is only a possibility of a minor amount of declined transactions just in the moment as the switch between the servers are made.

    This is only related to customers using Planet Payment (3C/SIX) services.

    We apologize in advance for any inconvenience that this may cause.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

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Customer Support

Please contact our customer support regarding any problems you might encounter
+46 (0)8 799 37 00
se-frontoffice@flowbird.group

Report Disturbances

Please only report experienced disturbances on service availability here. This service is only available outside Swedish business hours.
 +46 (0)76 00 08 770
 se-noc@flowbird.group
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