Operational status
Here we report CURRENT and also PLANNED outages
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Written by support23 Apr 25Operating information
Planet/3C - Planet 3rd party Network Provider maintenance
Planet/3C Payment have informed us that an external 3rd party network provider will conduct some maintenace on the 30th of April.
Start time: April 30th, 00:00 CET(UTC+2)
End time: April 30th, 06:00 CET(UTC+2)No downtime is expected, this notification is just shared as a precautionary measure.
A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.
We apologize in advance for any inconvenience that this may cause.
Kind regards
Nordic Support
Flowbird Sverige AB -
Written by support18 Apr 25Operating information
Planet/3C - Planet Gateway Database & Application Server Migration
Planet/3C Payment have planned migration maintenance on their Planet Gateway servers from legacy Planet Datacenter to our new Planet Datacenter facility.
Start time: April 28th, 03:00 CET(UTC+2)
End time: April 28th, 05:00 CET(UTC+2)They expect a short downtime of approximately 15 minutes between 03:00 - 03:15 CET(UTC+2) while migrating their servers to a new datacenter.
During the maintenance window, the ability to generate new tokens will be limited and some transactions may time out.
This transition has been scheduled during off-peak hours to minimize the impact on their customers.A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.
We apologize in advance for any inconvenience that this may cause.
Kind regards
Nordic Support
Flowbird Sverige AB
+46 (0)8 799 37 00