• Phone: +46 (0)8 799 37 00
  • Email: se-info@flowbird.group

Operational status

Here we report CURRENT and also PLANNED outages

  • Flowbird GO - Firewall maintenance

    The Flowbird GO system will have a firewall maintenance on the 17th of September for the EU production environment.

    During this maintenance the GO portal and all related APIs to GO will be inaccessible.
    This means you will not able to login to the GO portal and cameras will not be able to send in or out sessions during this window.

    Start time: September 17th, 18:00 CET(UTC+2)

    End time: September 17th, 23:00 CET(UTC+2)
    Duration: 5 hours
    Impact: Flowbird GO system and APIs (EU environment)


    We apologize for any inconvenience that this may have caused.

    Kind regards
    Nordic Support 
    Flowbird Sverige AB

  • Planet/3C - Planet - PSW Migration maintenance

    Planet/3C Payment have informed us they will perform a PSW migration maintenance on Tuesday, 23rd of September 2025. 

     

    Maintenance:
    Start time: September 23rd, 02:00 CEST(UTC+2)

    End time: September 23rd, 03:30 CEST(UTC+2)

    Duration: 1 hour
    Affected service: Payment processing

    During the first 30 minutes of the maintenance window payment processing will have distruptions in it’s service.

    A rollback plan is in place if by unlikely event that they encounter any issues during these changes that cannot be resolved.

    We apologize in advance for any inconvenience that this may cause.

    Kind Regards
    Nordic Support 
    Arrive (Flowbird) Sverige AB

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Customer Support

Please contact our customer support regarding any problems you might encounter
+46 (0)8 799 37 00
se-frontoffice@flowbird.group

Report Disturbances

Please only report experienced disturbances on service availability here. This service is only available outside Swedish business hours.
 +46 (0)76 00 08 770
 se-noc@flowbird.group
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